Providing professional education and training to liner shipping, N.V.O.C.C. and freight forwarding industry in India.
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"Global Logistics and Shipping"
  Two days Management Development Program is designed for those working in the Logistics Industry and it is suitable for all disciplines, this program provides an invaluable addition to a company's employees by developing an understanding of work done by others.

This program is customized to meet requirement of Shipping Lines, N.V.O.C.C., International Freight Forwarders, Consolidators and Air Freight Forwarders.

Course Overview
At the end of the course delegates will have :-


Acquire in-depth insight into how the ocean cargo sector functions.
A working knowledge of international trade operations and the functions of the parties involved.
An appreciation of the requirements of Customs and other Government agencies.
A working knowledge of Letter of Credit, Incoterms and impact of the same on Logistics.
An understanding of modes of transport.
How Importers or Exporters select different modes of transport.
An overview of shipping routes and importance of geography.
An appreciation of port operations, terminal operations, CY and CFS operations.
An appreciation of different types of ships and containers.
An understanding of dangerous and hazardous goods and reefer cargo.
A general overview of import and export documentation.
 
"Cargo Selling Skills and Sales Management"
 

Two days Management Development Program is designed for those working in the Logistics Industry and it is suitable for all disciplines, this program provides an invaluable addition to a company's Sales, Marketing, Customer service and Documentation staff.

This course examines the total sales process, including customer service. This course will expand their horizons with unbeatable marketing strategies

Course Overview
At the end of the course delegates will have :-


Fundamental knowledge of making effective sales call.
To help the participants understand that lowering rates is not effective selling.
To help the participants understand the need of systematic sales process.
To help participants evaluate/handle the customer attitudes effectively.
Effective usage of different type of probes and Closing techniques
Find out how to plan sales territory.
To orient every employee towards customer service.
To help participants understand the value of a lost customer.
To emphasize the importance of effective communication skills
Understand t he growing importance of CRM
How important it is to feed the information in CRM.
How to make effective use of MIS reports.
An understanding of Incoterms and impact of Incoterms on cargo sales.
Overview of prevention of marine risk.
A working knowledge of Letter of Credit and Bill of Lading.
An appreciation of port operations, terminal operations, CY and CFS operations.
An appreciation of different types of containers. Learn to control and maximize the use of space in containers.
Gain in-depth insight into the cargo market.
Help participants understand the importance of each and every customer to the organization.
 
'Fundamentals of Ocean Transport'
Customized for Back Office Staff for following process
  Back office staff speaks only about the process, often without having domain knowledge. Back office staff is regularly trained with soft skills, written English etc. Though it is important one should not forget that back office staff is human being and not machines, they must know the importance of work they do. Therefore they must have fundamental knowledge of industry.

“Fundamentals of shipping” is designed for those working in the back office of Logistics Industry and it is suitable for all disciplines such as Bills of Lading input, Manifest transmission, Import documentation, rate filing, internal audit, accounts payable, accounts receivable, database management, system support and help desk. This program provides an invaluable addition to back office employees by developing an understanding of this industry.

Course Overview
At the end of the course delegates will have :-


Acquire insight into how the ocean cargo sector functions.
A working knowledge of international trade operations and the functions of the parties involved.
An appreciation of the requirements of Customs and other Government agencies.
A working knowledge of Letter of Credit, Incoterms and impact of the same on Bills of Lading (covered in detail for Bill of Lading input team)
An overview of shipping routes.
An appreciation of port operations, terminal operations, CY and CFS operations.
An appreciation of different types of containers.
An understanding of dangerous and hazardous goods and reefer cargo.
A general overview of import and export documentation.
A general overview of activities carried out by company vendors.
An appreciation of how work at front office suffers when back office staff fails to do their job on time or when system fails.
 
"Introduction to Shipping and International Forwarding" For Human Resource, Administration, IT support and Finance Department.
  One day Management Development Program is designed for Human Resource, Administration, IT support and Finance Department. This program provides an overview of work done by the staff in different departments.

This program is customized to meet requirement of working professional in Human resource, Administration, IT support and Finance Department of Shipping Lines, N.V.O.C.C., International Freight Forwarders, Consolidators and Air Freight Forwarders.

Course Overview
At the end of the course delegates will have :-


Acquire insight into how the ocean cargo sector functions.
A working knowledge of international trade operations and the functions of the parties involved.
An appreciation of the requirements of Customs and other Government agencies.
An appreciation of port operations, terminal operations, CY and CFS operations.
A general overview of import and export documentation.
A general overview of activities carried out by company vendors.
An appreciation of how customer suffers when system fails.
   
Key Clients - See More »






MSC Agency (India) Pvt. Ltd. Mitsui O.S.K. Lines (India) Pvt. Ltd. Samsara Shipping Pvt. Ltd.
 
 
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