Providing professional education and training to liner shipping, N.V.O.C.C. and freight forwarding industry in India.
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We have well experienced staff, why should we spend time in training them?
Why this program?
Why should we hire external faculty, when our senior managers can train our staff?
Our business is very different; therefore theory can't be applied in our business. Why should we train our staff?
We know many working professionals; we can use their services. Why should we use services offered by you?
Should our Managers attend this program?
Still not sure if you need to invest in employee training?
   
We have well experienced staff, why should we spend time in training them?
  In India many shipping lines and their agents have seen exponential growth in their business, with the result the busy managers have no time to train their staff.

Most of the employees work in the same department for many years and they become experts in their own work.

They need to come out of the shell and understand work carried out by other departments.

 
Why this program?
  Education in shipping, freight forwarding and logistics is available only at few educational institutes but these courses are of longer duration and students have to study too many subjects.

This program is of short duration and it covers only important topics relevant to our business!
Why should we hire external faculty, when our senior managers can train our staff?
  You may have many experienced managers in your company but they must be very busy and only few of them may be professional trainers. Rajiv Sathe is the only trainer in India with unique combination of more than twenty years of hardcore business experience and more than ten years of teaching experience.

Participant, a senior manager of a shipping line says.....

"Such kind of program is a great boon to employees in shipping since no formal institute provides all the process under one roof."
 
Our business is very different; therefore theory can't be applied in our business. Why should we train our staff?
  With more than twenty years of hardcore business experience and over ten years of teaching experience Sathe explains theory supported by real life and practical examples.

Participant, sales staff of a shipping line says.....

"I believe now my capacity to grab the market with full of knowledge become double."

"If consignment is on payment against documents we need not sell by lowering rates as exporter is looking for the quickest transit."
 
We know many working professionals; we can use their services. Why should we use services offered by you?
  There are many working professionals in our industry however they can't train employees of their competitors.

As per our past experience, our staff won't sit for too long a time in the training room. How will you handle this problem?

You need not worry. Animated slide shows, picture and movie presentations make this program lively. These slides help participants to easily understand each subject. Repeat programs from each client; speak about the effectiveness of the program.

Participant, Operations staff says.....

"Excellent presentation. Even after attending program for 8 hours, we were never bored."
 
Should our Managers attend this program?
  Many participants who are holding senior positions in the industry have also attended this program and they have appreciated the same.

Participant, a senior manager of a shipping line says.....

"Such training can be a good refresher for experienced employees like me."
 
Still not sure if you need to invest in employee training? Consider the following
 
Are your employees working as a team ?
Do your employees understand and respect the work done in various departments?
Are your employees creative with their solutions?
Are they keeping costs down?
What is your employee retention rate? Are they satisfied?
Are your employees proactive?
How satisfied are your customers with you? For every complaint you hear, there are seven that you never hear about!
Are your profit margins as good as they can be?
Container volume forecast for port and terminal operators
Customer satisfaction survey for shipping lines and freight forwarders.
 
  If even one of these is not at the level you want need it to be, it's time to invest in training.
  
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